FAQ

1. How long does it take to process orders?

Sanë Paper Ltd. aims to dispatch all mainland UK orders within 2 business days.

 

2. What are the delivery options?

During peak periods like Christmas, unforeseen circumstances like postal strikes and severe weather; deliveries may take a little longer.

 

3. Where do you deliver?

If you require express shipping, please use our next day shipping service (UK Mainland).

 

4. What shipping couriers do you use?

For international express orders, please email to stress urgency and a fixed rate will be provided.

 

5. How can I amend an order?

Kindly check the delivery address when placing orders, as amending may not always be possible and can cause delays.

 

6. How do I contact Sanë?

For enquiries, please use the contact form on the website, to contact us.